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Design & Development

UI & UX Design

We design research-driven interfaces focused on conversion and retention, making the user journey frictionless and measurable.

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Metrics we optimize
Task Success▲
Conversion▲
Retention▲
Churn▼

Good design is more than looking good; it gets users to their goal with as little friction as possible. Poor UX wastes even the best marketing budget, because users leave before they reach the value moment.

At Peax, we design interfaces that prioritize conversion and retention through user research, flow design and prototyping, and we validate design decisions with usability testing and data.

Our approach

User research

Needs and behavior analysis.

Information architecture & flows

A clear, frictionless journey.

UI design system

A consistent, scalable interface.

Prototyping & testing

Validation through usability testing.

Onboarding UX

An experience that gets users to value fast.

Accessibility

Design that works for everyone.

Metrics we focus on

We validate design against usability and business metrics:

Task Success RateShare of tasks completed.
ConversionConversion rate.
RetentionHow many users stick around.
ChurnRate of users who leave.
Time-on-TaskTime to complete a task.
SatisfactionSUS/satisfaction score.

Frequently Asked Questions

What does your UI/UX design process look like?

It starts with user research: we get to know your audience through needs and behavior analysis. We then map out a frictionless user journey with information architecture and flow design, and design screens on a consistent UI design system. Prototypes are validated through usability testing, and design decisions are refined based on data.

How do you validate design decisions?

We look at measurable outcomes rather than visual taste. We put prototypes through usability testing and track usability metrics such as task success rate, time-on-task and satisfaction score. After launch, we follow the design’s contribution to business goals through conversion, retention and churn data, and plan improvements accordingly.

Why does onboarding design matter so much?

If users leave before reaching the value moment, even the best marketing budget goes to waste. A well-designed onboarding experience carries users to the point where they feel the product’s value with minimal friction. That’s why we treat onboarding flows as a dedicated workstream, testing each step to measure its impact on retention and churn.

What do we gain from building a UI design system?

A design system is a scalable interface foundation in which color, typography and components are defined by consistent rules. New screens are built much faster from existing components, consistency is maintained across teams, and development gets simpler. We also build accessibility principles into the system so the interface is usable by everyone.

Key terms for this service

Guides that explain the metrics in our reports, with formulas and worked examples:

Ready to turn experience into conversions?

On a free 15-minute call, we’ll review your product’s UX through the lens of conversion and retention.

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